Military Personnel Flight


Proper identification is required for all transactions. To be issued any ID card, 2 forms of unexpired identification are required for adults, one of which must be a current photo ID. Children under 18 years of age, only one form of ID is needed. (Ex. SSN card, birth certificate, school ID or current military ID card).

Lost/Stolen/Confiscated CAC/ID Card
If you lost your ID card, you will need to fill out a Lost ID Letter in our office and have two forms of ID. For lost/stolen CAC cards, you will need a police report in addition to two forms of ID, one of which must be an unexpired photo ID.
Contractors CAC/ID Card
Ensure your Trusted Agent (TA) has you in the TASS system. Contractors must have TWO unexpired forms of ID. One must be a state/government issued photo ID. If going overseas, please ensure you have your current (within 30 days) LOA.
For First CAC/ID card, please ensure you have arrangements to access the installation.


Military Personnel Flight

20 Schilling Circle, Bldg. 1531 (First Floor)

Hanscom AFB 01731



Customer Support Services
Monday-Friday: 7:30am-4:00pm
Career Development/Force Management
Monday-Friday: 9:00am-3:00pm
Saturday, Sunday, US Holidays: Closed
RAPIDS Scheduler
List of Approved IDs
Lost ID Letter
Incapacitated Child (21yrs & Older)
Military/Civilian Retirees 
Military Retiree Requirements: 
  • Retirement Orders 
  • If Medicare eligible, the Medicare Card
  • TWO unexpired forms of ID
Turning 65 - Tricare For Life:
  • You must provide your Medicare card showing Part A
  • TWO unexpired forms of ID
Civilian Retiree Requirements: 
  • SF Form 50
  • TWO unexpired forms of ID (NO Badges). One must be a state/gov issued photo ID 
Change of Marriage Status
Married - Enrollment of Spouse:
  • The sponsor must be present or new spouse has a valid Power of Attorney
  • A valid State/Federal government issued photo ID
  • Original/Certified copy of marriage certificate that reflects the file number
  • Court document that establishes common law marriage is also acceptable
  • Birth Certificate
  • Social Security Card
Foreign National Spouse:
  • Original Marriage Certificate
  • Birth Certificate
  • Driver License
  • Social Security Card (if applicable)
Name Change for Spouse:
  • The spouse must provide at least one identity source document such as a Social Security Card or valid Driver’s License reflecting the name change.
  • Please provide your Original State Field Divorce Decree OR Certified State Filed Copy to update DEERS. (State Filed Decree that reflects the State File number).
Change of Dependency Status
Adding Newborn/Children/Stepchild to DEERS:
  • Birth certificate/Certificate of Live Birth authenticated by the attending physician
  • Social Security Card
  • Marriage Certificate (Only when adding stepchild)
Children Born Out of Wedlock Female Sponsors:
  • Court order establishing paternity or an approved dependency and residency determination (reflecting over 50% support)
  • Child's Birth Certificate
  • Social Security Card
Adoption of Children Pre-Adopted State:
  • Sponsor will need a Placement Letter for Adoption from the court in process
  • Child's Birth Certificate
  • Social Security Card
Final Adoption
  • Adoption Decree
  • Child's Birth Certificate
  • Social Security Card
Incapacitated Child:
  • The child must be unmarried
  • An approved medical sufficiency stalemate from a Military Treatment Facility
  • An approved dependency determination (over 50% support) from a Uniformed Service approval agency
  • Birth Certificate (if not already enrolled in DEERS)
  • Parent’s marriage certificate
  • If the sponsor is not on active duty, a statement from the Social Security Administration certifying non-eligibility to Medicare, Part A, to continue eligibility to CHAMPUS/TRICARE benefits.
Ward of The Court:
  • Birth Certificate
  • Financial Dependency Determination
  • Placement Agreement or Court Document that places the child with the Sponsor for at least 12 consecutive months
Full TIme College Students:
  • Students 21 years of age must bring a letter on letterhead from the school registrar’s office stating Full Time Status and Anticipated Graduation Date in an Accredited College in pursuit go an Associate Degree or higher or a printout from the National Student Clearinghouse containing the same information
Parent/Parent In-Law Enrollment:
  • Sponsor’s or Spouse’s birth certificate
  • Adoption Decree
  • Financial Dependency Determination
PLEASE NOTE: All documents must be Original/Court Certified Copies. Photocopies are NOT acceptable.
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 Hanscom Air Force Base, MA 01731, 66 Force Support Squadron